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  1. Resources
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  3. Getting Help

Getting Help

If you have a specific problem that needs solving, this page will help you find the best place to get your questions answered.

#Self-Service Resources

Guide on how to include widgets on your page.

Step-by-step diagnostic guide for common integration issues.

Explanation of common licensing errors and how to resolve them.

Widget-specific errors and how to solve them.

The most common questions and answers about widget integration.

#Reference Documentation

  • Languages - all supported language codes for the language config option.
  • Sport IDs - complete list of Sportradar sport IDs for use in API calls and branding configuration.
  • Theming Widgets - how to apply global themes and custom styling to widgets.
  • SIR API Reference - complete SIR function reference including all methods and configuration options.

#Contact Support

info

For support issues please send an email to our Support Team.

Add as much info as possible about the issue with the following details:

  • screenshot,
  • widget name,
  • type of error (tournament, domain, ...),
  • page domain,
  • client ID,
  • additional properties such as match ID, sport ID, tournament ID, ...
Last updated about 1 month ago
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