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Add Brand

Brands are the top-level organizations under your client account. Each brand represents a distinct entity that will have its own operators, users, and moderation settings. Think of brands as separate business units or sub-companies that need independent moderation management.

#When to Add Brands

  • Setting up a new business entity
  • Creating separate moderation environments
  • Organizing different product lines or markets
  • Establishing regional operations

#Adding a Brand

Dashboard navigation

Navigate to the Dashboard tab from the main navigation. Ensure you have Supervisor permissions.

Add new brand button

Click the "Add new brand" button (blue button with plus icon) in the top-right corner. This option is only available if you have appropriate permissions.

Brand creation form

Fill in the brand information:

  • Brand Name: Use a clear, descriptive name that identifies the business entity
  • Status: Set to "Enabled" to activate the brand immediately
  • Validation Client (Sportradar users only): Select from available validation clients if applicable

Click "Create" to save the brand.

Brands list

The new brand will appear in your brands list on the Dashboard. The brand card will show the creation date and current status.

#Cascading Effects of Brand Settings

When you edit settings at the brand level, these changes cascade down to all associated operators:

  • Status Changes: Disabling a brand will affect all its operators
  • Configuration Updates: Moderation settings applied at brand level become defaults for operators
  • User Permissions: Brand-level user assignments provide access to all operators under that brand

#Important Notes

Brand Management
  • Brand names should be unique and easily identifiable
  • Once created, brands become the parent container for all its operators
  • Disabling a brand affects all its operators and users
  • You cannot delete a brand that has active operators unless you remove them first

#Next Steps

After creating a brand, you'll typically want to:

1

#Add operators

Organize different languages or regional variations.

2

#Configure brand-level settings

Define moderation policies and default behavior for all operators under this brand.

3

#Set up API keys

Generate API keys for integration with your systems.

4

#Invite moderators

Invite team members to manage the brand's content.

info

Learn more about managing operators in the Add Operator section.

Last updated about 1 month ago
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Virtual Stadium, Moderation, Engagement Tools, BET
OverviewAdd Operator
On this page
  • When to Add Brands
  • Adding a Brand
  • Cascading Effects of Brand Settings
  • Important Notes
  • Next Steps
  • Add operators
  • Configure brand-level settings
  • Set up API keys
  • Invite moderators