---
title: "Getting Help"
canonical_url: "https://apidocs.sportradar.com/resources/widgets/docs/tutorials/troubleshooting/support"
markdown_url: "https://apidocs.sportradar.com/resources/widgets/docs/tutorials/troubleshooting/support.md"
last_updated: "2026-02-25T11:15:30Z"
---

# Getting Help

If you have a specific problem that needs solving, this page will help you find the best place to get your questions answered.

## Self-Service Resources

Guide on how to include widgets on your page.

[Open](https://apidocs.sportradar.com/resources/widgets/docs/tutorials.md)

Step-by-step diagnostic guide for common integration issues.

[Open](https://apidocs.sportradar.com/resources/widgets/docs/tutorials/troubleshooting/troubleshooting-guide.md)

Explanation of common licensing errors and how to resolve them.

[Open](https://apidocs.sportradar.com/resources/widgets/docs/tutorials/troubleshooting/licensing-errors.md)

Widget-specific errors and how to solve them.

[Open](https://apidocs.sportradar.com/resources/widgets/docs/tutorials/troubleshooting/widget-errors.md)

The most common questions and answers about widget integration.

[Open](https://apidocs.sportradar.com/resources/widgets/docs/tutorials/faq.md)

## Reference Documentation

- [Languages](https://apidocs.sportradar.com/resources/widgets/docs/tutorials/references/languages.md) - all supported language codes for the `language` config option.
- [Sport IDs](https://apidocs.sportradar.com/resources/widgets/docs/tutorials/references/sports.md) - complete list of Sportradar sport IDs for use in API calls and branding configuration.
- [Theming Widgets](https://apidocs.sportradar.com/resources/widgets/docs/tutorials/theming-widgets.md) - how to apply global themes and custom styling to widgets.
- [SIR API Reference](https://apidocs.sportradar.com/resources/widgets/docs/tutorials/SIR.md) - complete SIR function reference including all methods and configuration options.

## Contact Support

> **Info**
>
> For support issues please send an email to our [Support Team](mailto:support@sportradar.com).

Add as much info as possible about the issue with the following details:

- screenshot,
- widget name,
- type of error (tournament, domain, ...),
- page domain,
- client ID,
- additional properties such as match ID, sport ID, tournament ID, ...