---
title: "Overview"
canonical_url: "https://apidocs.sportradar.com/resources/virtual-stadium/docs/moderationUi/overview"
markdown_url: "https://apidocs.sportradar.com/resources/virtual-stadium/docs/moderationUi/overview.md"
last_updated: "2026-06-29T08:29:26Z"
---

# Overview

The Virtual Stadium Moderation Interface is a comprehensive web application designed for moderating real-time chat and user interactions in virtual stadium environments. It provides sports betting operators with powerful tools to monitor, manage, and moderate user communications across multiple brands and platforms.

## What Is the Moderation App?

The Virtual Stadium Moderation Interface serves as a centralized control panel for managing user behavior and content across virtual sports betting platforms. It enables moderation teams to:

### Core Functionality

- **Real-time Message Moderation**: Monitor and moderate chat messages across multiple channels and operators
- **User Management**: Track, suspend, ban, and manage user accounts with detailed reason tracking
- **Multi-tenant Architecture**: Support multiple brands and operators in a hierarchical structure
- **Automated Moderation**: AI-powered content filtering with configurable thresholds and autopilot settings
- **24x7 Broadcast Management**: Schedule management, license inspection, and coverage configuration for the 24x7 continuous broadcast product
- **Responsible Gambling**: AI-powered player protection monitoring that identifies at-risk users, tracks RG scores over multiple time windows, and enables alert-driven outreach workflows

### Key Features

**Message Moderation**

- Review flagged messages from virtual stadium chat
- Delete, ignore, or approve reported content
- Configure AI moderation thresholds and blacklisted words
- Handle both virtual stadium and external moderation sources

**User Administration**

- View all users, suspended users, and permanently banned users
- Apply temporary suspensions or permanent bans with specific reasons
- Track user offense scores and moderation history
- Generate detailed moderation logs

**Content Management**

- Manage blacklisted words and phrases
- Configure spam detection settings
- Set up automatic sanctioning rules
- Control reaction and emoji permissions

**Analytics & Reporting**

- Generate moderation statistics and reports
- Track moderator actions and performance
- Monitor user behavior patterns
- Export moderation logs for compliance

**Responsible Gambling**

- AI-powered classification of chat messages for signs of problematic gambling behavior
- User-level RG scores across 7-day, 30-day, 180-day, and 365-day windows
- Priority queue for triaging at-risk users by score, ratio, and behavioral patterns
- Alert system for users who cross configurable risk thresholds
- Full message and alert history per user with moderator feedback tools

### User Roles & Permissions

- **Supervisors**: Full access to all moderation tools and user management
- **Moderators**: Access to message moderation and basic user actions (brand/operator specific)
- **Guests**: Read-only access for observation and reporting

<!-- ### Technical Architecture
The application is built with:
- **Frontend**: React with Remix framework and Chakra UI v3
- **Authentication**: Role-based access control with session management
- **API Integration**: RESTful services for moderation and management operations
- **Real-time Updates**: Live data polling for active moderation scenarios -->

This moderation interface ensures safe, compliant, and engaging virtual stadium experiences by providing moderators with the tools they need to maintain community standards and regulatory compliance across all virtual sports betting platforms.

## Navigation

![Analytics](https://apidocs.sportradar.com/resources/virtual-stadium/static/static/img/moderation/moderation-navbar.png)

The navigation menu offers intuitive access to essential app functionalities:

### Dashboard

Supervisors can access the list of all brands and operators. New supervisors and moderators can be added here.

[Learn More](https://apidocs.sportradar.com/resources/virtual-stadium/docs/moderationUi/uiOverview/dashboard/managingBrands.md)

### Management

This section allows for the management of brands, operators, and dashboard users.

[Learn More](https://apidocs.sportradar.com/resources/virtual-stadium/docs/moderationUi/uiOverview/management/managingSupervisorsAndModerators.md)

### Moderation

Supervisors and moderators can access the moderation dashboard to review and moderate reported messages.

[Learn More](https://apidocs.sportradar.com/resources/virtual-stadium/docs/moderationUi/uiOverview/moderation/overview.md)

### Analytics

Presents key numerical insights such as active channels, total messages, shared bets, and user statistics for informed decision-making.

[Learn More](https://apidocs.sportradar.com/resources/virtual-stadium/docs/moderationUi/uiOverview/analytics/overview.md)

### 24x7

Manage the 24x7 continuous broadcast product. View and control the upcoming match schedule, review licensing, and configure sort order and coverage settings for A/V and virtualization.

[Learn More](https://apidocs.sportradar.com/resources/virtual-stadium/docs/moderationUi/24x7/overview.md)