Frequently Asked Questions

#Statistics Centre Migration To Statshub

#What will happen with currently live S5 link?

You can keep your existing URL, which will automatically redirect to Statshub. The redirect to the new URL and the solution will be handled by Sportradar, so there is no need to change or implement anything on your side.

#How will URL change?

s5.sir.sportradar.com/{alias} → redirect to statshub.sportradar.com/{alias}

#Will there be downtime?

No downtime expected. Migration will be handled seamlessly by Sportradar.

#What will happen with staging link after two months?

The staging link will stop working after two months. If you don't provide any feedback, your S5 will be redirected to Statshub automatically on March 31. 2026. If you will request changes (theming, landing, UI adjustments), we will provide timeline of expected delivery.

#How do I set up the solution in the iFrame?

The desktop version of the solution allows for iFrame implementation within a container with a set height. If the content or scoreboard exceeds the height of the container, a scrollbar will appear inside the container. The solution is responsive and will adapt to any width up to 375 pixels without losing functionality.

In this case, you also need to provide the domain to be whitelisted to bet-integrations@sportradar.com.

#My Stats Center is being loaded in iFrame and it stopped working after the switch. What is causing this?

If your StatsHub is being loaded within an iFrame, we will need to additionally obtain the domain of the iFrame and whitelist it within our systems. If this is not done, you may experience CORS related errors when loading StatsHub.

#How do I make the change?

This is a hosted solution and all of the configuration is done by Sportradar BET Integration team (bet-integrations@sportradar.com). Please find Client Configuration Guide.

#Do I need to make any changes?

No. Your existing S5 URL will automatically redirect to your Statshub solution. The migration and redirect are handled by Sportradar. But we recommend adopting the new StatsHub URL format going forward.

#What will happen with by Statistic Centre customizations?

Your coloring and customizations are carried over from S5 to Statshub.

#How do I create deep links to matches, teams, or tournaments?

StatsHub supports a stable deeplink API using Sportradar entity IDs. The format is:

statshub.sportradar.com/{your alias}/{language}/entity/sr:{type}:{id}

For example, to link to a match: /entity/sr:match:12345, to a team: /entity/sr:competitor:2672, to a tournament: /entity/sr:tournament:17.

For the full list of supported entity types and query parameters, see the Deeplinks documentation. Links work only from whitelisted domains. For domain whitelisting please contact bet-integrations@sportradar.com.

#Are there any features that were part of the old Statistic Center solution and are missing in the new Statshub solution?

No, Statshub includes all S5 features plus enhancements, improved navigation, unified experience, and mobile responsiveness.

#Is Statshub mobile friendly?

Yes, Statshub is fully responsive for all screen sizes.

#Is there any price change?

No, the upgrade is done under existing commercials, as a part of continuous product improvement.

#Where can I find a list of supported sports and leagues?

All supported Statshub sports and leagues are available through the Sports API, and the full coverage details can be found in the official coverage matrix.

#Will automatic switch include native app integrations?

Yes, we can support the migration in native apps for both iOS and Android, however, additional caution needs to be taken since the integration can vary.

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